Hourly non-exempt position

***Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.***

We are seeking a Service Supervisor for our 424-unit apartment community in the heart of Northwest Hills in Austin! As Service Supervisor, you will be responsible for maintenance operations on the property. Our ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. Resident satisfaction is the key to our success, so our new Service Supervisor will be committed to handling maintenance requests timely and professionally. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity! Apply now!

Requirements

• At least three years of experience in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification.
• Ability to follow written and verbal instructions.
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Weekends as circumstances warrant; on-call every four weeks.
• Certified Apartment Maintenance Technician (CAMT) a plus.
• Bilingual (English/Spanish) a plus.
• Certified Pool Operator (CPO) a plus. 

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

If you are a detail-oriented apartment professional, we can't wait to meet you! Apply today!

Work Days: Monday – Friday
Work Hours: 8:00 am – 5:00 pm; Weekends as circumstances warrant; on-call on a rotating basis for emergencies.
Required License or Certification: Valid Driver’s License in the state where the property is located, or a neighboring state in proximity to the property where applicable, or willing to obtain a Driver’s License to meet these stipulations within 60 days; Must have Level II or Universal EPA Refrigerant Certification.

Our application process includes criminal background checks and drug screens.

Hourly non-exempt position

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